Frequently asked questions about SawaKart

What is SawaKart?

SawaKart is an independent online store based in Beirut, Lebanon. We sell about 8,000 products from international brands, sourced from Amazon UAE (amazon.ae), and deliver them anywhere in Lebanon.

Is SawaKart part of Amazon?

No. SawaKart is an independent business and is not affiliated with Amazon. We source the products we sell from Amazon UAE and deliver them to customers in Lebanon.

What can I buy on SawaKart?

Fashion and footwear, beauty and skin care, electronics, home and kitchen, sports, baby and kids, stationery and bags, from over 1,500 international brands such as Nike, adidas, Calvin Klein, CeraVe and On. Browse all products or all brands.

Where is SawaKart's office?

Our office is in Daoura, Sea Side Rd, Petro Elite Building, Beirut, Lebanon. It is open Monday to Friday, 8:00 to 16:00.

How does ordering on SawaKart work?

1. Choose your products on sawakart.com and add them to your cart.
2. Check out with your address in Lebanon. Delivery and shipping are added at checkout.
3. We source your order from Amazon UAE and ship it to Lebanon.
4. Your order is delivered to your door in 10–15 working days, and you can pay cash on delivery.

Can I buy Amazon UAE products from Lebanon?

Yes. SawaKart sells products sourced from Amazon UAE: you order on sawakart.com, you can pay cash on delivery in US dollars, and we deliver to your door anywhere in Lebanon in 10–15 working days. SawaKart is an independent store, not Amazon.

Where do you deliver?

Anywhere in Lebanon.

How long does delivery take?

Delivery takes 10–15 working days, anywhere in Lebanon.

How much does delivery cost?

Shipping from Amazon UAE is $12 per kg by the order’s weight, added at checkout, so you see the total before you place your order. For example, an order weighing 2 kg costs 2 × $12 = $24 to ship. When it arrives in Lebanon, choose home delivery, with the delivery fee confirmed then and paid on delivery, or free pick-up at our point in Daoura, Beirut.

What currency are prices in?

All prices on SawaKart are in US dollars (USD).

How do I pay?

You can pay cash on delivery, in US dollars, when your order arrives.

Can I return an item?

Yes, if the item arrives damaged or does not match its description on SawaKart. Contact us with your order number by WhatsApp or phone on +961 81 800 836, or by email at info@sawakart.com, and we will help you.

How do I contact SawaKart?

WhatsApp or call +961 81 800 836, call +961 3 800 836, or email info@sawakart.com. You can also visit our office in Daoura, Beirut, Monday to Friday, 8:00 to 16:00.

How do I find a product?

Use the search bar at the top of every page, or browse all brands. You can also message us on WhatsApp and we will help you find a product in our catalogue.